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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #25080
    vinh.digital
    Participant
    Purchased
    Supported

    Hi,

    For some reason my adobe font won’t work in this template. I did exactly as the tutorial video and in the Fonts Definition on the right it shows the font preview. But when I use it in the builder it doesn’t work.

    #25082
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    May I check your website? Could you please leave your wp-admin(URL / username/password) with picking up “Set as private reply”?

    (If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #25085
    vinh.digital
    Participant
    Purchased
    Supported
    This reply has been marked as private.
    #25088
    SeaTheme
    Keymaster
    Purchased
    Expired
    This reply has been marked as private.
    #25093
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    If you didn’t find the security option, please let me know.
    I’ll try to look for another solution to solve it.

    Regards


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #25114
    vinh.digital
    Participant
    Purchased
    Supported

    Hello, I checked there are no website security restrictions

    #25116
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    I found the PHP configuration is not high, it would affect this ajax issue. Find it in Arnold Theme > System Status.
    Please try to increase PHP settings, the 3 PHP value of the screenshot: https://www.dropbox.com/s/lfl2iziqjy91yiy/QQ20210624-155435.jpg?dl=0
    Refer to how to change the settings:
    https://doc.seatheme.net/general-topics/how-to-increase-maximum-upload-size-in-wordpress/
    https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    If it doesn’t work still, could you leave your website space FTP account, I need to check more thing, thanks!

    ps: What’s your website host supplier name?


    Regards!

    SeaTheme – FAQsTwitterFacebook

    #25201
    vinh.digital
    Participant
    Purchased
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    This reply has been marked as private.
    #25206
    SeaTheme
    Keymaster
    Purchased
    Expired
    This reply has been marked as private.
Viewing 9 posts - 1 through 9 (of 9 total)
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