- August 9, 2022 at 7:56 am #28065
Hello! We have a problem with BM Content Builder in the portfolio tab. Content such as TEXT ecc. does not loading … we only see the spinning charging circle and the contents do not appear even after a long waiting time.
We have all plugins and template up to date.August 9, 2022 at 9:35 am #28070August 9, 2022 at 9:52 am #28071August 9, 2022 at 9:58 am #28072August 9, 2022 at 10:30 am #28075
Thanks for sharing, don’t worry about it, I have hidden it.
And I checked the page, but I cannot reproduce the issue, I can edit the text, you can check the screencast(video) what I did.
Please try again, if it doesn’t work still, please let me know what’s your device system and browser.August 9, 2022 at 11:08 am #28076August 9, 2022 at 2:52 pm #28077
I checked the page again and find the issue, it tips ajax 508 error(check screenshot). I need to more details about the error to fix it. Please go to your website cPanel and find PHP log. If you can open it, paste the information of the PHP log.
If you cannot find it, please leave your website FTP account by picking up “Set as private reply”. Thanks.
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