Home Forums ART WordPress Theme BM Content Builder loading issue

Viewing 23 posts - 1 through 23 (of 23 total)
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  • #25267
    Alex_T
    Participant
    Purchased
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    Hi there,

    when I click one wp customizer or “edit page” it takes a very long time to load it. By deactivating the plugin BM Content Builder plugin it works okay. It’s kinda strange, I didn’t had this issue before. Do you know what the problem could be?

    Thanks,
    alex

    #25268
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    Please try to update ART and BM Content Builder plugin to the latest version. The latest version of ART them is 3.6.5.1, BM Content Builder is 3.9.5.1

    Please stop all other plugins to check also.

    =====

    If it doesn’t work still, Could you please leave your wp-admin(URL / username/password) with picking up “Set as private reply”?

    (If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #25269
    Alex_T
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    Expired
    This reply has been marked as private.
    #25270
    SeaTheme
    Keymaster
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    Expired
    This reply has been marked as private.
    #25271
    Alex_T
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    This reply has been marked as private.
    #25272
    SeaTheme
    Keymaster
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    Expired
    This reply has been marked as private.
    #25273
    Alex_T
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    Expired
    This reply has been marked as private.
    #25274
    SeaTheme
    Keymaster
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    This reply has been marked as private.
    #25275
    Alex_T
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    This reply has been marked as private.
    #25276
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    I don’t think so.
    What’t the WP version before the last update?


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #25278
    Alex_T
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    This reply has been marked as private.
    #25279
    SeaTheme
    Keymaster
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    This reply has been marked as private.
    #25280
    SeaTheme
    Keymaster
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    Expired
    This reply has been marked as private.
    #25281
    Alex_T
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    Expired
    This reply has been marked as private.
    #25285
    SeaTheme
    Keymaster
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    Expired
    This reply has been marked as private.
    #25286
    Alex_T
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    This reply has been marked as private.
    #25287
    Alex_T
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    This reply has been marked as private.
    #25288
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    It worked now, please check the video https://www.dropbox.com/s/oa4vlqhtr0uw7uf/QQ20210728-221222-HD.mp4?dl=0
    It is a really strange, it didn’t work several hours ago. I didn’t do anything.

    ps: I create a same website in my localhost, it works well.


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #25290
    Alex_T
    Participant
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    Expired
    This reply has been marked as private.
    #25292
    SeaTheme
    Keymaster
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    This reply has been marked as private.
    #25294
    Alex_T
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    This reply has been marked as private.
    #25295
    SeaTheme
    Keymaster
    Purchased
    Expired

    Please only activate necessary plugins one by one.
    For example, you want to activate two plug-ins, the first one on the first day and the second one after one day. If there is an issue, you will know which plugin caused it.
    Yes, Really Simple SSL is necessary


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #25296
    Alex_T
    Participant
    Purchased
    Expired
    This reply has been marked as private.
Viewing 23 posts - 1 through 23 (of 23 total)
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