- May 14, 2020 at 1:34 pm #21274
My website has the main theme “THEONE” with a child theme that is active. We have special colors set. For some reason the color scheme set is not showing any longer. The colors are still listed in the theme but it looks like the default theme colors are now active.We tried assigning the color schemes included but even after saving it does not show. How do we correct this? We are not sure why one day the colors were working and today they are not. We tried all we know. We updated the theme in March and it worked fine. No changes from our end. Please let me know what we can do.
nearymartin.comMay 15, 2020 at 11:00 am #21285
Thank you for purchasing our theme.
Please set the permission, refer to https://seatheme.net/forums/topic/sudden-irreversible-font-change/#post-13460
If it doesn’t work, please follow:
1. Download the file, unzip it, replace the header.php in the theone theme folder
2. Edit functions/interface/interface-admin.php, remove the line 70:
Regards!February 27, 2021 at 1:32 am #23983
Hi. It’s been almost a year but the same thing happened. I followed the steps above that you gave us and it still is not working. Please let me know what else I can do or can you look at it and tell me how to correct this. The color scheme just suddenly not working even though the colors are still listed in the them.
Thank you for your time.
NearyMartin.comFebruary 27, 2021 at 2:08 am #23984
May I check your website? Could you please send your question(this topic URL) and wp-admin(URL / username/password) to firstname.lastname@example.org ?
(If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)
RegardsFebruary 27, 2021 at 1:55 pm #23989
Thank you I sent it.March 18, 2021 at 1:05 pm #24089
You recently helped us get our color scheme back after it suddenly went away. Since that time, our website hangs and doesn’t fully load. I tried all I can with simple updates and cleaning up but it still hangs. I thought it might be server cache but even after clearing that several times it still hangs. Can you tell me how to fix that with the theme. It’s running on the latest php and the revolution slider is not compatible but I just disabled it and still the site hangs. Please let me know if there is something I can do or can you look at it?
NearyMartin.comMarch 19, 2021 at 1:32 am #24094
Please check Theone theme version on your WordPress, the latest version is 22.214.171.124. Please update it if it is not 126.96.36.199
If it doesn’t work, please send your question(this topic URL) and wp-admin(URL / username/password) to email@example.com
RegardsMarch 24, 2021 at 2:58 pm #24139
Sir it is the current theme version. Please take a look at it. I have done all I can with the server and space. I will email as you suggested to firstname.lastname@example.orgMarch 25, 2021 at 1:14 am #24144
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