Home Forums Theone WordPress Theme Colors scheme suddenly not working

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #21274
    baking613
    Participant
    Purchased
    Expired

    Good morning,

    My website has the main theme “THEONE” with a child theme that is active. We have special colors set. For some reason the color scheme set is not showing any longer. The colors are still listed in the theme but it looks like the default theme colors are now active.We tried assigning the color schemes included but even after saving it does not show. How do we correct this? We are not sure why one day the colors were working and today they are not. We tried all we know. We updated the theme in March and it worked fine. No changes from our end. Please let me know what we can do.

    Thank you.
    Barb
    Neary Martin
    nearymartin.com

    #21285
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    Thank you for purchasing our theme.

    Please set the permission, refer to https://seatheme.net/forums/topic/sudden-irreversible-font-change/#post-13460

    If it doesn’t work, please follow:
    1. Download the file, unzip it, replace the header.php in the theone theme folder
    2. Edit functions/interface/interface-admin.php, remove the line 70:
    wp_enqueue_style('ux-interface-theme-style');

    Regards!

    SeaTheme – SeaTheme.netTwitterFacebook

    #23983
    baking613
    Participant
    Purchased
    Expired

    Hi. It’s been almost a year but the same thing happened. I followed the steps above that you gave us and it still is not working. Please let me know what else I can do or can you look at it and tell me how to correct this. The color scheme just suddenly not working even though the colors are still listed in the them.
    Thank you for your time.
    Barb
    Neary Martin
    NearyMartin.com

    #23984
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    May I check your website? Could you please send your question(this topic URL) and wp-admin(URL / username/password) to seatheme.net@gmail.com ?

    (If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)

    Regards

    #23989
    baking613
    Participant
    Purchased
    Expired

    Thank you I sent it.

    #24089
    baking613
    Participant
    Purchased
    Expired

    Good morning,

    You recently helped us get our color scheme back after it suddenly went away. Since that time, our website hangs and doesn’t fully load. I tried all I can with simple updates and cleaning up but it still hangs. I thought it might be server cache but even after clearing that several times it still hangs. Can you tell me how to fix that with the theme. It’s running on the latest php and the revolution slider is not compatible but I just disabled it and still the site hangs. Please let me know if there is something I can do or can you look at it?

    Thank you,

    Barb
    NearyMartin.com

    #24094
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    Please check Theone theme version on your WordPress, the latest version is 1.5.2.2. Please update it if it is not 1.5.2.2

    If it doesn’t work, please send your question(this topic URL) and wp-admin(URL / username/password) to seatheme.net@gmail.com

    Regards

    #24139
    baking613
    Participant
    Purchased
    Expired

    Sir it is the current theme version. Please take a look at it. I have done all I can with the server and space. I will email as you suggested to seatheme.net@gmail.com

    #24144
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    we have replied your mail.


    Regards!
    SeaTheme – FAQsTwitterFacebook

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