Home Forums FAQ GIFs not playing – appearing as still images

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  • #26042
    Kragemedia
    Participant
    Purchased
    Supported

    I’m uploading GIFs to the ART Theme as images (Groups – Inside – Single Image – upload a .gif image).
    The images don’t play as animated gifs, just appear as still images.

    How do I get these to appear as animated gifs?

    Thank you.

    #26046
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi there,
    Welcome to SeaTheme forum.

    ART theme does not limit GIF animation, it may be prohibited by other plugins. Please try to stop other plugins(except for BM content builder) to see if it is fixed.

    ——————————–
    If it doesn’t work, may I check your website? Could you please leave your wp-admin(URL / username/password) with picking up “Set as private reply”?

    (If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress(.)com accounts”)


    Regards!
    SeaTheme – FAQsTwitterFacebook

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