Issue with Adobe Fonts

[elise]

Hi, I’m trying to load in fonts from a project on Adobe Fonts.

I’ve entered the kit token and kit ID, and the names of my fonts show in the “Choose Font Type” dropdown. One of the fonts in particular – Proxima Nova – does not work. The dropdown says “Loading…” but never loads so I’m not able to select the font. I’ve tried this over the course of a few days but the issue persists.

I’ve tried a new kit token, I’ve tried removing and adding the fonts again, limiting the character set to English, etc.

Are there any other paths I can take to use this font?

Thank you!
Elise

[SeaTheme]

Hi there,
Welcome to SeaTheme forum.
We’ve had reports of this issue before, and it can be due to a number of reasons, such as service request limitations, etc. If you don’t mind, may I check your website? could you please leave your wp-admin(URL / username/password) with picking up “Set as private reply”?
PS:
if you have the FTP account, please also paste it also
Thanks

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[elise]

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[elise]

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[elise]

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[SeaTheme]

Hi, thanks
It may be due to too many fonts in a kit.
Please try splitting 2 kits (2-3 fonts in each kit), and test again.
Please let me know the result.
ps:
Please stop all plugins on your browser, and stop the firewall on computer

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[elise]

Hi, thank you. I split up my fonts but am still having the issue with the Proxima Nova font specifically. The other fonts seem to be loading in fine so far. I tried creating a new web project with Proxima Nova, generating a new token key, etc. but it just doesn’t seem to be loading.

[elise]

I found an error:
[Error] Failed to load resource: the server responded with a status of 500 () (admin-ajax.php, line 0)

Not sure if this is directly related to the font issue? I found this by checking out the console through Google Chrome.

[elise]

This reply has been marked as private.

[elise]

I think it’s fixed now – I asked my hosting company to turn on Zlib compression and now I can seem to load the font fine!!

[elise]

I spoke too soon – the font is not rendering. When I select the font on the Fonts Definition page, under “Languages” I see a message that says: There has been a critical error on this website.

Where can I get more information on how to resolve this error? It’s very broad. TY!!

[SeaTheme]

Hi, I checked your site and it actually works on the page, I compared it with the original Adobe font display and they are the same. We can actually ignore this error message.

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[elise]

This reply has been marked as private.

[SeaTheme]

Hi, welcome
It works now, the font should be assigned on “Fonts Assignment” also, I assigned it on custom tab.

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[elise]

Thank you! How/where can I use fonts that are assigned on the “Custom” tab? For example. when I use a text component I don’t see a way to select a specified “Custom” font. I can select the font directly – Manofa – but where can I use the “Custom” styles I create? Thank you!

[SeaTheme]

Welcome
It is not necessary to use the custom font on the Text module, there is a font selector on the text module editor .

This custom label is defined by the class name or ID name to specify the font. If you have some knowledge of CSS, you can understand how it works. For example, you can also use this class name in a text editor like this.

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[elise]

This reply has been marked as private.

[SeaTheme]

HI, welcome, may I check your wordpress on wp-admin?

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[elise]

Yes!

[SeaTheme]

Hi,
It’s fixed, please check

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[elise]

Thank you! Will that fix work for future custom styles I make?

[SeaTheme]

Yes, it will work on tag p.
Please use the custom style format like if you want to use the style for a heading text, like adding classname fontstyle1 for a
h2 tag:
.responsive-ux h2.fontstyle1, .fontstyle1

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[elise]

Fantastic! I wanted to use it on an H1 so this is exactly what I needed to know.

[Author]

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