Home Forums Arnold WordPress Theme Updated to 2.0, child based on the 1.8 no more working

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #25094
    riccardo.magherini
    Participant
    Purchased
    Expired

    Hello, we updated Arnold 1.8 to 2.0 and the child build on the 1.8 is no more working.
    All the set-up of the website based on the1.8 is lost, the website now is empty.
    The theme manager of WordPress says that the father of the 1.8 is missing.

    Please help

    Thanks

    #25095
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    The version 2 of Arnold WordPress theme is a major update, it is incompatible with version 1. We had to modify some key code. It is the first major update. We have to make the update. The content was built by version 1 will not be shown in version 2.

    Please downgrade v2 to v1.8.x, refer to : https://doc.seatheme.net/theme/arnold/installation-arnold/reinstall-downgrade-arnold-v-1-existing-user/


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #25096
    riccardo.magherini
    Participant
    Purchased
    Expired

    Thank you very much for the prompt reply.
    We upgraded to version 2.0 without verifying that it was incompatible with the previous version, it was our fault.
    Now, after the downgrade, all is working fine, thank you.
    If in the future we would like to upgrade to V 2.0, we have to rebuild all from scratch or there is a way to migrate contents and set up?

    Thank you for the assistance

    #25099
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi, welcome.

    sorry, there is not a way to migrate content for now. We will still release minor update for the version 1.x.


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #25394
    riccardo.magherini
    Participant
    Purchased
    Expired

    Hello,
    I come again to you with a question, maybe related to the downgrade discussed in this thread.
    In the Media Library, we are no more able to see a lot of the images uploaded.
    They are visible on the website, the way we placed them, correctly, and they are in the Uploads folder in wp-content too.
    Could be in any way related to the downgrade?

    Thank you for your assistance

    #25397
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    There is an update in WordPress new version(5.8), it is a WordPress self update(not caused by our theme).

    The Infinite Scroll Replaced With Ajax Button in the image list of the media library, can you find the image by clicking the load-more button? >> https://www.dropbox.com/s/7y3ki1jfy6u6vdf/QQ20210815-093324.jpg?dl=0


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #25400
    riccardo.magherini
    Participant
    Purchased
    Expired

    Hi,
    thank you for your quick reply.

    Yes, you are right.
    The Ajax button wasn’t visible and it needed to update all the installed plugins to show it (we weren’t aware about the change of the infinite scroll view mode).
    Now the ajax button is visible and all comes back to make sense.
    Sorry to have bothered you with an issue that wasn’t about your work and thank you very much for the hint and for the help to fix it.

    Our best

    #25401
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,
    You are welcome!
    Please don’t say sorry, it is our job to help you to use our products 🙂


    Regards!
    SeaTheme – FAQsTwitterFacebook

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