Home Forums FAQ WordPress 5.6 update issue (12/8/2020)

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  • #23288
    SeaTheme
    Keymaster
    Purchased
    Expired
    WordPress today released the new version – 5.6, there is some compatible issue (like it will break webpages). We have published the new version to fix it.
    Please update the theme to fix it.

    Air theme –
    please update the Air theme(1.9.7.4) and BM page builder plugin(1.1.5). Refer to how to update:https://seatheme.net/forums/topic/how-to-update-air-wordpress-theme-and-bm-pagebuilder-plugin/

    Arnold theme –
    Please update the Arnold theme(1.8.4.1) and BM page builder plugin(1.1.5). Refer to how to update: https://seatheme.net/forums/topic/arnold-wordpress-theme-faqs/#post-21125

    ART theme –
    If the BM Content Builder button is gone, text editor selectors(font-size, color picker) doesn’t show options :
    Please update the ART theme(3.4.5) and BM Content builder plugin(3.7.0). Refer to how to update:
    https://doc.seatheme.net/theme/art/install-art/art-theme-update/

    SEA theme –
    If the BM Content Builder button is gone, text editor selectors(font-size, color picker) doesn’t show options :
    Please update the SEA theme(1.7.1.1) and BM Content builder plugin(3.6.9.3). Refer to how to update:
    https://doc.seatheme.net/sea/installation/how-to-update-sea-theme-and-plugin/

    PS: the update will NOT affect the existed content(posts/pages/images) on your WordPress website. But we still suggest you make a backup.

    Regards!

    SeaTheme – SeaTheme.netTwitterFacebook

    #23292
    bamuszynski
    Participant
    Purchased
    Expired

    Hi There, BM Content Builder is not loading on the edit screen and therefore I can’t edit my page content. I’ve got the SEA Theme and updated automatically to wordpress 5.6. Do you recommend to use the same plug in update as Air Theme? Can you please advise?
    Thanks

    #23295
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi bamuszynski,

    Please update the SEA theme(1.7.0) and BM Content builder plugin(3.6.9.1). How to update:
    https://doc.seatheme.net/sea/installation/how-to-update-sea-theme-and-plugin/
    ps: please clean the browser cache if you still see the BM Content Builder button

    Regards

    #23298
    kunichang
    Participant
    Purchased
    Expired

    I have updated both Air theme(1.9.7.4) and BM page builder plugin(1.1.5) but the content wont load.

    #23299
    SeaTheme
    Keymaster
    Purchased
    Expired

    Please clean the browser cache to check.

    ——————————–
    If it doesn’t work, may I check your website? Could you please send your question(this topic URL) and wp-admin(URL / username/password) to uiueux@gmail.com ?
    (If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)

    #23306
    bamuszynski
    Participant
    Purchased
    Expired

    Hi There, I managed to update the BM page builder however the builder button do not display all the time on the edit page mode. I have to clear the cache sometime wait for 5/10 minutes and reload couple times to see the button reappear. It doesn’t seem really stable and not reliable. Can you please advise?
    Thanks,
    Bruno

    #23307
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi bamuszynski,

    Please clean the browser cache on your computer. You could use the private mode of the browser to test, if it works, it means that the update worked.

    Regards

    #23312
    hhhiii
    Participant
    Purchased
    Expired

    I’m having the same issue. I’ve completed these steps so far:

    – updated the theme
    – updated BM content builder plugin
    – deactivated all other plugins so BM content is supposed to be only one running,
    – cleared cache

    … still not seeing the content builder option.

    #23314
    SeaTheme
    Keymaster
    Purchased
    Expired

    Please use the private mode ( https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en ) of the browser to test.

    ——————————–
    If it doesn’t work, may I check your website? Could you please send your question(this topic URL) and wp-admin(URL / username/password) to uiueux@gmail.com ?
    (If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)

    #23318
    beni
    Participant
    Purchased
    Expired

    Hi there, I followed all the steps but the issue persists. I am not able to see the builder button even using private mode or deleting cache….

    #23320
    pghost
    Participant
    Purchased
    Expired

    Hi, I’ve got the same issue. I’m stuck since 2 days.
    I updated the ART theme(3.4.4.1) and BM Content builder plugin(3.6.9.2).
    I clear all caches and also try incognito window.

    The button “BM Builder” is not visible everytime.
    It work sometime when I open the console and load the page I want to edit.
    Is there a cache server?

    Regards,

    John

    #23322
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    No, there is not a cache server.

    It is very strange. We didn’t find the issue on our computer.

    Please let me know what’s your computer system name/version, browser name/version

    Regards

    #23338
    beni
    Participant
    Purchased
    Expired

    Hi, I am working on MacOs High Sierra 10.13.6. I have tried on Firefox 83.0 and Chrome 87.0.4280.88
    Regards
    Itziar

    #23340
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi, thanks for sharing.

    We submitted a new version just now, please download and update again.
    The latest versions should be:
    ART theme(3.4.4.2) and BM Content builder plugin(3.6.9.3)
    SEA theme(1.7.1.1) and BM Content builder plugin(3.6.9.3)

    Regards

    #23342
    pghost
    Participant
    Purchased
    Expired

    Thanks a lot, this is working for me !

    #23343
    bamuszynski
    Participant
    Purchased
    Expired

    Same here it works now. Thanks for your support!

    #23344
    SeaTheme
    Keymaster
    Purchased
    Expired

    Welcome and thanks for the response 🙂

    #23360
    mareas
    Participant
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    Expired
    This reply has been marked as private.
    #23361
    mareas
    Participant
    Purchased
    Expired
    This reply has been marked as private.
    #23365
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi mareas,

    Please update the ART theme(3.4.4.2) and BM Content builder plugin(3.6.9.3). How to update:
    https://doc.seatheme.net/theme/art/install-art/art-theme-update/
    ps: please clean the browser cache, force refreshes the webpage to test it.

    PS: the update will NOT affect the existed content(posts/pages/images) on your WordPress website. But we still suggest you make a backup.

    Regards!

    #23370
    Ief
    Participant
    Purchased
    Expired

    I don’t see the line height and letter spacing icons no more in the BM content builder wysiwig editor. Only font size appears.
    I’ve updated the Sea theme and the BM content builder to the latest versions.

    #23373
    mareas
    Participant
    Purchased
    Expired
    This reply has been marked as private.
    #23374
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi mareas,

    May I check your website? Could you please send your question(this topic URL) and wp-admin(URL / username/password) to uiueux@gmail.com ?
    (If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)

    Reagrds

    #23375
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi ref,

    The 2 selectors do not work well with WP5.6
    We are fixing it.

    Regards

    #23386
    smtechnlogies
    Participant
    Purchased
    Expired

    Hi,

    I have TheOne theme and the editor doesn’t work after a 5.6 update. There does not appear to be an update to this theme to fix it.

    When will an update to TheOne be available?

    #23391
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    It should not affect Theone, please stop all plugins to test again.

    ——————————–
    If it doesn’t work, may I check your website? Could you please send your question(this topic URL) and wp-admin(URL / username/password) to uiueux@gmail.com ?
    (If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)

    Regards

    #23420
    yenkin
    Participant
    Purchased
    Expired

    Hi,

    I tried to follow the instructions and when i try to upload the SEA theme I get a message that ‘The link you followed has expired.
    Please try again.’

    Please help! Thanks.

    #23421
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    It is caused by the server configuration.

    Please refer to fix it https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/

    OR:
    Please try to use the web FTP to install the theme.

    Regards

    #23442
    Rubenst
    Participant
    Purchased
    Expired

    Hi Seatheme,

    I updated everything and that went well. But one thing: The fonts don’t work on the site. It concerns this website:
    https://www.rubenstelli.nl/

    It shows a default font instead of the fonts I used in BM Font Management.

    What can I do?

    Regards,

    Ruben

    #23444
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    I checked your website, I didn’t find the font issue. Please check the screenshot: https://www.dropbox.com/s/uqx77133okq53k8/qq20201219-094818.jpg?dl=0 Is it correct?

    Regards

    #23450
    chirs
    Participant
    Purchased
    Expired

    Hi there,

    I am having an issue with the BM Content Builder. I am using the ART Theme.
    I have followed about instructions and updated theme (version: 3.4.4.4) and updated the BM Content Builder plugin (version: 3.6.9.5). I have cleared my cache and also tried viewing in incognito browser.

    The button for the BM Content Builder is not showing within the page editor.

    Is there something I am missing or is this a known issue that is currently being fixed?

    Thank you

    #23451
    chirs
    Participant
    Purchased
    Expired

    I’ve resolved this now. It was a user error, opps

    #23748
    gmprgg
    Participant
    Purchased
    Expired

    Hello, i’m also having the issue of the BM Button not showing up. I see the latest update in my dashboard is Version: 1.4.0 – Oct 7, 2019 and i didn’t get the latest update. Thanks for your help

    #23751
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,
    The update will not be shown in the dashboard. Please refer to how to update:

    ART theme –
    https://doc.seatheme.net/theme/art/install-art/art-theme-update/

    SEA theme –
    https://doc.seatheme.net/sea/installation/how-to-update-sea-theme-and-plugin/

    Regards

    #23990
    zielony.traktor
    Participant
    Purchased
    Expired

    Hi,
    I have problem, too!

    Air Theme – 1.9.8
    WP – 5.6.2
    BM PageBuilder 1.18
    BM Slider for Air Theme 1.1

    Clear all catche, checked in incognito mode and all yours tips.

    First problem: BM Slider don’t working. When I create “text slider” i see this: http://agrr.pl/bmslider/slider02/.
    Second problem: categories don’t working – http://agrr.pl/. Each category has several entries assigned to it.

    Can you help me?

    #23992
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    First problem: BM Slider don’t working. When I create “text slider” i see this: http://agrr.pl/bmslider/slider02/.

    The URL is not found.
    May I check your website? Could you please send your question(this topic URL) and wp-admin(URL / username/password) to seatheme.net@gmail.com ?

    Second problem: categories don’t working – http://agrr.pl/. Each category has several entries assigned to it.

    The filter is covered by the header bar, I think it should work if the slider is shown. There should be a slider or hero on the portfolio, is there?

    If you add a margin-top by custom CSS, it would work.
    .container-masonry { margin-top: 100px; }

    Regards!

    SeaTheme – SeaTheme.netTwitterFacebook

    #23999
    zielony.traktor
    Participant
    Purchased
    Expired

    Hi SeaTheme,

    I found a solution to my problem! After problems with updating wordpress, one thing changed automatically. I didn’t notice her.
    In home page (or main page) settings, I didn’t had “Slider Source – BM Slider” selected. Now my website has a slider – http://agrr.pl

    But still when I click – BM Slider > Edit > View Slider (on top bar) I see http://agrr.pl/bmslider/slider02/ but the website slider works, so who cares 😉

    Thank you for your attention and help!

    #24149
    ultra-studio
    Participant
    Purchased
    Expired

    Hi SeaTheme,

    I have probrems in editing portfolio pages after updating art theme and plugins.

    Browser: Google Chrome
    Wordpress: 5.7
    Art Theme: 3.4.6.1
    Art Child Theme: 1.0
    BM Content Builder: 3.7.1.1

    I use Art Version2.0 Layout and options.

    I have issues, for example,
    1. I can’t set images in the standard layout in portfolio pages.
    2. I can’t find the way to upload Cover images.
    3. I can’t remove comment area on the bottom of portfolio pages.

    And I have many issues in theme options and each pages.

    Is there any solution for this situation?

    Thank you!

    #24150
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    Please note the V3 is a major update, you need to re-builder many content.

    1. I can’t set images in the standard layout in portfolio pages.
    2. I can’t find the way to upload Cover images.
    3. I can’t remove comment area on the bottom of portfolio pages.

    The single portfolios need to re-builded in V3. The cover images is built by BM content builder in V3(most of contents are built by builder instead of page options/fixed templates). If you still use the V3, please disable the Classic Editor plugin. Please read https://doc.seatheme.net/theme/art/update-from-version-2-to-3/

    If you don’t want to rebuild the things, please still use version 2, refer to how to re-install version 2: https://doc.seatheme.net/art/reinstall-art/intalling-art-theme-version-2/ The version 2 works with new WordPress also.


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #24167
    friedrichfotografie
    Participant
    Purchased
    Expired
    This reply has been marked as private.
    #24174
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi friedrichfotografie,

    what’s your theme version before the update?
    Please leave the issued webpage URL, thanks


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #24175
    friedrichfotografie
    Participant
    Purchased
    Expired
    This reply has been marked as private.
    #24177
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi friedrichfotografie,

    Please paste the custom CSS code to “Appearance > Customize: Additional CSS”:

    #post-1749 #content_wrap  {
        display: flex;
        flex-direction: column-reverse;
    }

    Regards!
    SeaTheme – FAQsTwitterFacebook

    #24180
    friedrichfotografie
    Participant
    Purchased
    Expired

    Thank you its working!
    Is it possible to make this work for all other sites?

    #24196
    friedrichfotografie
    Participant
    Purchased
    Expired
    This reply has been marked as private.
    #24197
    SeaTheme
    Keymaster
    Purchased
    Expired

    Do you mean all other pages?


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #24200
    friedrichfotografie
    Participant
    Purchased
    Expired
    This reply has been marked as private.
    #24203
    SeaTheme
    Keymaster
    Purchased
    Expired

    Please paste the custom CSS code to “Appearance > Customize: Additional CSS”:

    body.page #content_wrap  {
        display: flex;
        flex-direction: column-reverse;
    }

    Regards!
    SeaTheme – FAQsTwitterFacebook

    #24204
    friedrichfotografie
    Participant
    Purchased
    Expired
    This reply has been marked as private.
    #24206
    SeaTheme
    Keymaster
    Purchased
    Expired

    Please paste the custom CSS code to “Appearance > Customize: Additional CSS”:

    @media (max-width: 767px) {
     body.page #content_wrap > .container { width: 100%; }
    }

    Regards!
    SeaTheme – FAQsTwitterFacebook

    #24220
    friedrichfotografie
    Participant
    Purchased
    Expired
    This reply has been marked as private.
    #25069
    betsyward1
    Participant
    Purchased
    Supported

    If I add captions to images in the ART theme they are cut-off after a few characters in this WP 5.7.2 update. The ones already in place stay the same. Also the font for the caption is not changing and is not editable. Please help.

    #25070
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    Could you please leave the issued(cut-off after a few characters…) webpage URL? I need to check it with the lived webpage, thanks!

    ps: if you want to edit the caption, please go to Library to edit the Image caption

    Image caption
    readmore


    Regards!
    SeaTheme – FAQsTwitterFacebook

    #25083
    betsyward1
    Participant
    Purchased
    Supported

    Hello,

    Here is one of the images where the caption that is long is cut off. https://annchadwickreid.com/wall-installations/#&gid=1&pid=1

    I tried editing the caption in the media library and it makes no difference. You can also see from the other images that their captions are much longer. https://annchadwickreid.com/wall-installations/#&gid=1&pid=4

    Thanks!

    #25084
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    Please don’t use the double quotation marks in the caption. Use " to replace "

    Replace:
    ... 18"x13"x5"
    as
    ... 18"x13"x5"

    readmore:
    https://doc.seatheme.net/theme/art/lightbox-options-of-art-theme/#lightbox-caption


    Regards!
    SeaTheme – FAQsTwitterFacebook

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