- June 19, 2013 at 12:44 am #200SeaThemeKeymaster
Please test if the success information is shown when clicking the submit button of the contact form.
If it is not shown, there may be some script issues. Please stop all 3rd plugins to check again. If it still doesn’t work, please leave the contact form page URL.
If it is shown, it mostly is cased the 2 reasons:
1) Check the mailbox that set for receiving the form, It may be moved to the spam box automatically.
2) There is some issue in your mail server, the mail server is forbidden by some host suppliers. Please contact your host supplier.
OR set your own SMTP sender:
please install this plugin: https://wordpress.org/plugins/wp-mail-smtp/
refer to how to set: https://wpforms.com/how-to-securely-send-wordpress-emails-using-gmail-smtp/April 16, 2018 at 2:58 pm #15001KoracomunicazioneParticipantThis reply has been marked as private.April 17, 2018 at 2:17 am #15002SeaThemeKeymaster
Please stop all 3rd plugins to test again. If it doesn’t work, please send your question and wp-admin(url/user/pass) to email@example.com, I’ll log in to check it.
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